Fix Microsoft Account Problem “We Need You To Fix Your Microsoft Account (most likely your password changed)” Message

Windows 10 shows an error every time you login into your Windows 10, you will see this pop-up error on your screen saying “Microsoft account problem – We need to fix your Microsoft account (most likely your password changed).” This Windows 10 notification message shows without any reason, whether you set up your Microsoft account in Windows 10 or not.

This error appears in Windows 10 only due to some technical glitch, your PC is not syncing correctly with online account because of the changed password. This error also shows even you don’t change your Microsoft password.

Whenever I get to my Windows desktop screen I always get this message in my notifications area that says there is a problem with your Microsoft account — most likely your password was changed. I haven’t changed it any time recently and when I log in to my Microsoft account, it never shows me there is any problem. This is every time I get to the Windows desktop. What is going on with this? Is this a bug on their part? I don’t really use my local account on my computer.


Fix Microsoft account problem message

There are several ways to fix this Windows 10 error message related to Microsoft account problem – We need to fix your Microsoft account (most likely your password changed). Select here to fix it in Shared experiences settings, just follow the steps exactly and carefully. Let’s have a look at how to solve the Microsoft account problem.

Method 1: Turn off Shared experience

This is a simple and very first way to fix this problem. Just turn off the shared experience in Windows 10 to stop the syncing. To do this navigates to settings from notification panel and then click on All Settings.

Now click on System which is the first option, and then select Shared experience from the left menu list. Now toggle off button (Let apps on other devices open and message apps on this device and vice versa) to turn it off under the Share across devices.

After that just restart your computer and you will Microsoft problem will be gone. If not or Shared experience is already off then move to the next method.

Method 2: Use local account or Shared experience already off and the problem exists

If you are not using Microsoft account or planning to don’t want to use anymore then use a local account instead of Microsoft account. By doing this your Windows will not bind with email or app in Windows 10.

To do this again you need to go to the Shared experience by going to Settings, System and then from the left menu list Shared experience.

Under the Account (Shared experience use all system accounts to authorize actions across devices), click on Manage your accounts.

Now you will your Microsoft account under the Accounts used by email, calendar, and contacts. Click on the account and then click on manage.

Here you need to remove your Microsoft account by clicking on Delete account from this device.


Related: How to Create Local User Account in Windows 10 without Microsoft Account

Method 3: Logout and Login back

By logging again to Microsoft account in Windows 10, many users reported this wired fix works for them but the regular pass won’t work for some users, in that case, you need to enter your Microsoft ID credentials (username and password) to login to the Windows.

Method 4: Update your Windows to the latest version

If you don’t have the latest version of Windows 10, you need to update your Windows by going into Settings and then click on Update & Security option. Now click on Check for the update. After the update complete, restart your computer and check the problem is solved or not.

If anything expects above works for you, feel free to share it with us through the comments below.


9 comments… add one
patricia a Herron May 12, 2020, 10:24 pm


Lowell June 5, 2020, 9:09 am

I turned off the sharing, much of which had been enabled. I didn’t enable it. I have always refused sync and cloud services. My password is long and complicated, it hasn’t changed. I still get the message. I just clear messages and I don’t see it for a while, maybe a day. It reminds me how stupid a computer can be, and how little control we have over it. It decreases my confidence in Microsoft but with the addition of the short-lived Microsoft mouse, it is probably a good thing that I have this decreased confidence.

Mike Bravo June 19, 2020, 11:18 pm

Having used Windows since the first iteration, I can enthusiastically agree with all who detest Windows 10. Windows 7 was an excellent version, and although I once was in IT, there are those who know much more than I do, and they detest Windows 10.

Jeffrey White June 22, 2020, 11:45 pm

Sad that Microsoft just doesn’t care about this. I have gotten the message since installing Win 10. In my opinion Win 10 is nothing but bundled spyware. We’d all have been better off if they had just stayed with Win 7 but it’s always about the money and forcing a garbage operating system on the masses. I hope for the day when Windows has some real competition.

John June 26, 2020, 12:47 am

none of this works for me. I get the popup almost every other day and have to put in my password each time to fix it.
It’s getting SUPER annoying.

stan July 14, 2020, 1:00 am

My shared experience is off and there are no Microsoft accounts(I deleted them on my own prior to this posting). I was not getting this notification before the last big update(Version 2004 on 6-11-20). Also with the last update, the Defragment application does not report the last date of defragmentation. It always says “never” after I restart the computer even though I have just performed a defrag. I hope this gives you a clue to fix these problems.

Andre July 31, 2020, 6:33 pm

I’ve done all I can to fix the pop up to no avail. I give up. I agree with Jeffrey, it’s mostly spyware.

Francois Riches September 3, 2020, 12:06 am

Same issue! Fix your game Microsoft!

Stephen Varty September 4, 2020, 4:01 pm

I agree with the general comments here, this is not a configuration problem, this is a Microsoft problem. This was all working just fine, I did not change my account options or passwords, installed an update and now it pops this message up every time I turn the machine on.

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