Contact Yahoo to Recover Your Mail Password

Yahoo Support Agent facilitates Yahoo users to recover Yahoo Mail password, even if they do not have remember any related information about their email account.

So, in-case you are the one who forgot Yahoo Mail password and about everything related to your account like security question etc. then you must continue with the guide written here to recover Yahoo mail password.

Contact Yahoo Agent to Recover Your Mail Password

Go to Yahoo Help page and select the fields as shown in image below, then scroll down a little to click on  “Email a Support Agent” button “Yahoo Mail”  icon and then “Mail for Desktop” option from the menu.


Select “Password and sign in” > “Change Password” > Email as show below.


NOTE: You might not see the Email button, here on step-3 you may need to enter your email address and hit OK button.


On the next page fill in the following fields of form, but give some details in “Detailed Description” as we have done. Tell Yahoo about your mail account that you forgot password and tell them a little about your contacts or folder names you had in your account

If you also do not remember Security Question or Answer, fill in as in following screen, enter CAPTCHA and click on “Send” button



Yahoo Support Agent will send you an email to your specified email address which you provided them in step-2. So, check your email and proceed further to recover your Password with Yahoo through that email message.


Hopefully, you will recover your Yahoo email password within few hours, that all depends on your geolocation.

So, just try this guide to recover your Yahoo Email password and after doing so write your experience in comments.

See also:
How to Recover Yahoo Mail Password
How to Change Yahoo Mail Password

254 comments… add one
yahoo mail May 1, 2013, 3:25 pm

i have forgotten my honeymoon place

hafez November 6, 2013, 7:50 pm

Dear Sir/Madam

good day

please help me to get my Email back

i forgot my password and also the security question

TrickyWays November 7, 2013, 5:17 pm

Please, follow the guide to recover you yahoo email.

michelle yokley June 14, 2015, 9:42 pm

I’ve been waiting for about 3-4 days now for my yahoo password to reset but I’m still waiting so what can I do now

Abdul waheed August 12, 2016, 7:27 pm

Forget my yahoo account password

Temitope Odunikan November 24, 2017, 10:02 pm

I’ve been locked out/block out of my yahoo account for sometimes cause it’s used by my mom d l. Whenever l tried logging it says not me cause l’ve forgottin password. I’ve urgent documents/messages that needs attention. Kindly help out any assistance will be appreciated thanks

toniell tyler May 25, 2014, 8:00 am

I have forgotten my yahoo password and I have a new number buy my salt email is

mark April 21, 2015, 9:04 pm

i know only the email address and nathing else

ibrahim May 30, 2014, 4:26 am

Hello sir I forget my yahoo password and questions how is possible I open my I’d agin my thanks for if you sit my I’d and password

jediel muriuki geoffrey November 7, 2014, 12:01 pm

Have tried to recover my email password and failed .have tried calling support centre invain kindly assist

Jorge Rivera June 17, 2015, 9:10 am

I forgot my password & I’d please help 2015603670

Amaka July 1, 2015, 2:57 pm

i lost my password

Jahan zada khan September 15, 2016, 4:34 pm

My Facebook account disabled and locked

Basit January 5, 2017, 8:02 am

Haha you are fkin funny!

YUSUF May 16, 2013, 7:50 pm


sayed.zahed June 3, 2013, 2:20 pm

recover may password

JOHN June 11, 2013, 2:44 pm

yahoo is asking me to provide my security answer on where on i meet my spouse before i can be able to access my account. but i have the right that i used. i need your help to open my account. the account ID is oosamade yahoo

Jacqueline June 28, 2013, 5:16 am

I need my yahoo password to be sent to my gmail account

samwel nyangweso July 10, 2013, 7:00 pm

please help me recover my old email address

bhatt shabir July 24, 2013, 3:03 pm

sir/ madam i forget my password so please send me on above email id mu last user name was( shabir )

laxman rijal August 10, 2013, 11:19 am

sir yahoo asking me to did you spend your hineymoon last update july 12 2011 this

samson August 14, 2013, 6:42 pm

Thanks so much! it worked as explained. you are the best

nisadsharan August 16, 2013, 1:36 pm

yahoo password want to my

Sudiksha Chowdhury August 24, 2013, 11:46 am

i’ve forgot password of my another yahoo account.also forgot the alternate email address & 1 security question,as i created the account many years ago.hoe can i recover my password?pls help me.its urgent.

dr.fawzy September 20, 2013, 6:21 pm

i need to recover my yahoo email

dr.fawzy September 20, 2013, 6:24 pm

حسابى على الياهو فقد من تلات ايم
ولا استطيع الدخوول

samade September 24, 2013, 8:32 pm

please i want to reset my yahoo e-mail address and i did not remember my secret questions again, my e-mail address is sammyofj
you can notify me through my gmail address above

SJ December 15, 2016, 4:33 pm

This is your backup to your yahoo g**********

Szili October 1, 2013, 11:34 am

i’ve forgot the alternate email address of my yahoo account.also forgot & 1 security question. know the password, but I can not enter because it blocks va. Please help me. By downloading my mail while at least.its urgent. my gmail adress doctorszilar

cholochha November 6, 2013, 9:15 pm

I forgot my yahoo password of yahoo mail (cholochha) I forgot my yahoo password , please sent me on above email add… thank you

SJ December 15, 2016, 4:38 pm

b********** is your recover email

Mustaqim October 6, 2013, 6:09 pm

What is my password

lidetu November 6, 2013, 1:41 pm

i forget my yahoo password and alternative account. what can i do please send to me the link of the recovery link???

amin November 7, 2013, 10:42 pm

hi i forgot password help me please.thanks

abdulkabir olaitan December 9, 2013, 4:27 pm

I have forgotten my password

vanita December 18, 2013, 9:46 am

the link above sends me to a page that’s trying to send recovery link to an email I don’t have access to

maymay December 21, 2013, 6:41 am

sir pls help me me to reover my email add i forget my password and my my security question. and alternative email add…help pls…

syed rasel January 5, 2014, 4:40 am

my id is temporaly locked

Qurban Ali Mahar January 17, 2014, 11:08 am

please help to recover my password.

Micael January 19, 2014, 10:55 am

Sir please help, I forgot my password but I know my E-mail. I followed what you showed but it ask for the code sent to my mobile but the number is wrong. please help

patrick January 24, 2014, 6:50 pm

Please I would like to gain access into my mail, I can’t remember my password and my security questions..please kindly advise on what to doo thanks

abass February 28, 2014, 3:12 am

I forgot my yahoo password pls send me fedlu.abass gmail by this address

iehla March 19, 2014, 7:05 pm

my yahoo id is hacked by someone n i have no access to alternative email, security questions are changed plz help me out..

obaid khan April 11, 2014, 9:30 pm

salaam sir :
please help me recover my old email address
my yahoo email obaidkhan921 yahoo com
please sent me yahoo password
I m waiting for yahoo password

Ruth Njoroge May 24, 2014, 11:45 am

Plz help recovery my passward and securty questions.plz send though

naz May 26, 2014, 9:20 am

help me!! I forgot my password and secret question.

muhammad May 30, 2014, 4:29 am

i forget my yahoo password and alternative account. what can i do please send to me the link of the recovery link???

muskan June 6, 2014, 8:02 am

sir pls help me me to reover my email add i forget my password and my my security question. and alternative email add…help pls…

satish chander July 4, 2014, 11:29 am

I have forgot my security password, but I remember my login password, I tried to visit the webpage that u have shown above is not working, kindly help me out of the issue.

waiting for your reply

TrickyWays July 7, 2014, 4:43 pm

Page updated with new link and screenshot to contact Yahoo for password recovery request.

m.f July 12, 2014, 12:47 am

just tried it im waiting for an email from yahoo

blue July 12, 2014, 8:50 pm

i sent an email like it is shown above and got a response in which they are asking me to answer my security question but i don’t remember the answer. please help me i really need my email back.

Ahmed July 15, 2014, 6:21 pm

Tell them I forgot my security question, they may ask you for other things like your email contacts, messages, folders list etc. Communicate with them If you are the owner of the email hope they will reset and give it back to you.

Kelli August 18, 2017, 7:57 pm

I can’t reset my yahoo password please helpm e

subhraj July 28, 2014, 7:36 pm

can u tell me plz.. when we are going through forget password then we reach at enter code option.. i want to know what should i enter there i mean which are moving up n down or moving left to right..?

akhila August 26, 2014, 11:16 pm

hope this works out!! ty 🙂

Oscar August 27, 2014, 4:00 pm

If I can’t recall the date of birth wat do I do

bambam September 2, 2014, 12:21 pm

when i follow this step..when yahoo mail me back they are still asking for my security question answers.. please help.. tnx

Chetan September 6, 2014, 4:23 pm


mahe September 11, 2014, 2:22 pm

nice service u have…..kindly sie plz send me my yahoo password that i have forgot…thnk u

Prince September 14, 2014, 3:28 pm

Hello sir I forget my yahoo password and questions how is possible I open my I’d agin pluv40 yahoo

i forget my yahoo password help me September 30, 2014, 10:13 pm

plz help me i forget my password and also question

princess October 9, 2014, 12:29 am

Hi the yahoo tells me that they will send my new password at my phone number but the phone num that i registered at my yahoo account is no longer active what em i going to do now?

Atefeh October 17, 2014, 2:56 am

I forgot my yahoo password and security answers. I live in embargo country with no support from yahoo. What should I do?

Nikhil October 25, 2014, 5:15 pm

Thank you for your wonderful article. Hope this will help me soon. 🙂

Rose November 18, 2014, 11:24 am

Just followed all these steps, and at the end, I was returned to the beginning. It’s a merry go round. Also none of the suggested yahoo phone numbers work! Totally frustrating.

Ahsan November 20, 2014, 12:06 am

I requested but i am waiting, as solved as i especially thankful to you with great respect,

AnyalLyn November 20, 2014, 8:55 am

There is NO option to “Contact an Agent” so this help guide is WRONG.

I need to get my password for my Yahoo name AnyalLyn but when I try to enter the code even though it is correct is says it is wrong.

Way to go, Yahoo, for your shitty help!

TrickyWays December 9, 2014, 5:28 pm

Would you please tell me whats wrong with this guide, follow all the steps to contact Yahoo.

Shannon Fitzgerald November 30, 2014, 6:47 pm


Kylie December 4, 2014, 12:43 pm

So what if it keeps saying some information is incorrect n something like some things were not typed in. Cuz I was younger when I made mine n used a different birth year so I could have an account. What do I do to make new password n set up new alternative phone number. My old one is deactivated n so is the alternative email.. so does anyone know what to do?

Majid Ali December 14, 2014, 9:46 am


rebeka sultan December 21, 2014, 9:55 pm

pls help me i want to answer this email

irum sabah December 29, 2014, 8:41 pm

i forgot my yahoo password i want to recover it via my mobile code as i dont have access to my alternate email address
plz help

James Geary December 30, 2014, 1:00 pm

Hello i have two other email accounts that i no longer know password for. they are linked together in that to reset password i would have to get into a least one of them. they are luckydelaval and menjames2002 you can reach me is you my other email

sue January 1, 2015, 12:47 am

I can’t spell my secret question right

shani January 1, 2015, 4:02 am

I forgot my Id password & alternate Id or cell no I remember my secret question. Plz ask secret q and reset my password plz

Andrea January 4, 2015, 2:47 am

It doesn’t give me the option to email or speak to an agent.

rozita January 4, 2015, 5:07 pm


i cant access my email account, i forgot secret questions and the phone number is not in use, i want to reset that with my Facebook, how can i do it?

Gabriela January 6, 2015, 2:27 pm

Hello. Thank you for posting this. I followed the steps from above,but unfortunatley,after introducing my YahooID,it keeps sending me to the Password Helper,anything I’d do. And I can’t find another way to contact Yahoo either. Can you help me?

shabir ahmad malik January 21, 2015, 6:59 pm

sir i have forget my security question how i can recover my account

habib ullah khan September 8, 2015, 9:04 am

I forgot my password who I log in my yahoo mail

Girish January 12, 2015, 8:49 pm

I am unable to log in because some hackers hacked my id, i am trying to provide my id it is showing password sent to hotmail id. My hotmail id is closed.
Please help me unlock my id

Michael January 26, 2015, 10:56 am

i forgot my password and i had changed my number please help

rajesh tamang February 4, 2015, 6:38 am

my yahoo account is locked, i cant access my email account, in use email is i forget, phone number is not in use, i want to unlock my account, help me please how to unlock my yahoo account, its my account rajesh_tamang2050_3_23 unlock it, this account is many important sir please open it

sam February 4, 2015, 11:11 pm

hello actually my problem is my phone no added to my account is blocked and is not opening pls some one help me

lakshman shrestha February 9, 2015, 6:05 pm

Sir my mail box can’t open because I forget my security question please help me

J February 11, 2015, 11:35 am

Wow, absolutely amazing!! WORKED FLAWLESSLY!

Mark February 13, 2015, 10:20 am

Sir i can’t get access to my account, when i sign in they tell me the password is incorrect,please help me out. This my email m.jones5065 hope to hear back from you..

Susan Robert February 17, 2015, 7:35 pm

Pls i can’t access my email account again. i need your assistant thank you. You can email me at sus4favour but my yahoo account is sus4favour

ismael February 25, 2015, 8:08 pm

i forgot my password, I want to recover it because i have an account on different websites and i have to verify it to the yahoo email in akosijack1989 but i forgot my password. but i have proved that is my email because my phone number was in there, suddenly number was lost by my younger brother and i cannot verify the code. So how can i get my password of akosijack1989 please i have recover it i hope you will help me .

Mitchell Cooper March 8, 2015, 3:42 am

Forgot password for account coopermitchell40@yahoo don’t know security ? Don’t have accrto number connected to account

salman sher March 12, 2015, 7:59 pm

sir how i change a mobile number in account to process ..

soliza April 5, 2015, 11:23 am

i don’t understand why they told me to enter a valid date for my birthday when i have already put my birthday. help?

soliza April 5, 2015, 11:35 am

i have done the above but when they send me an email and i went to that email they still need the secret answer which i really have no idea what it was. what can i do?

Ahmed April 7, 2015, 11:31 pm

Tell them you forgot the answer to secret question as well and that’s why you contacted them throw this form. I am sure they will help you out if you are the real owner of the Yahoo account.

Amos April 14, 2015, 3:58 pm

hi unable to continue since the say Date of birth (mm/dd/yyyy) * not valid.

how can i deal with this seem i must have put something else initially

PRIYANK PARMAR April 24, 2015, 3:56 pm

Hello Sir/Madam

How are you???

please help me to get my Email back

I lost my Mobile number, security question and alternative e-mail……..

me confused, how can i get back my yahoo email plzz help me

Tahir Ali May 5, 2015, 3:37 am

Dear sir,
i am not receiving my emails since last month. i can send only. kindly help me

mahdi May 6, 2015, 5:37 pm

Please i filled up everything but it doesnt accept my date of birth !!!!

mark a Rodriguez May 10, 2015, 2:47 am

I got a new phone from a iPhone to a Samsung and I can’t get into my email since I got this phone please help 956 802 2674

harman May 12, 2015, 5:56 pm

please tell me what can i do in this case i forget my ymail password and my alternate email adress is in IN.COM this site remove the email function from our site. now i can`t access my recovery code

Amas u osayi May 15, 2015, 1:57 pm

I have been using my Nokia E61i for my yahoo and want to use a laptop but asking for verification code after which code was sent to alternative email which is no longer functioning. Please reply me through this email id: thanks

rani saini May 16, 2015, 3:12 pm

plz help me i forget my password and also phone number

rani May 16, 2015, 3:23 pm

plz help me i forget my password and also phone number plaa ans for me msg on gavisaini60 gmail plzz its urgent

John May 20, 2015, 12:22 pm

I need my password sent to my facebook account is that possible 🙁 cant retrieve my yahoo is connected in all of my social media help pls

gangadhar May 20, 2015, 8:21 pm

sir i have lost my password & my contact number.
how i can get my yahoo mail password.
pls help me sir some impart messages in mail. sir pls help me my new mob no 8888934004.

haggai May 23, 2015, 7:25 am

The yahoo helper is not creating my request. keep asking me to refill the form. the date of birth and email address repeatedly

anu May 27, 2015, 2:57 pm

sir i have lost my password & my contact number.
how i can get my yahoo mail password.
pls help me sir some impart messages in mail. sir pls help me my new mob no 9159914799

tom morrison May 29, 2015, 10:00 pm

I have tried to go by directions to recover my password and you say you will send text message to my phone which I never receive. my phone number is (928)-706-9560. I have been trying for hours to recover my pass word

Loser June 5, 2015, 3:38 pm

That’s a zero befor 66 in my email address
Just need help recovering my password haven’t used the account in three years
And don’t know the account password, security questions etc
Please help me recover if possible

Abhishek June 6, 2015, 11:17 pm

I have forgotten my yahoo mail password, security questions and alternate email…..plz help

Msoo Ihugh June 7, 2015, 8:02 pm

pls help me recover my secret questions,password and send to ihughellamsoo. Thanks.

edmund June 8, 2015, 1:27 am

i try recover my yahoo id ples help me, but i have an gmail account ofori.eo13

Dap-c June 8, 2015, 2:06 pm

I forgot my password, and my phone no# has already change, Pls send to my new E-mail quinoneselena1902 gmail Ty.

auda shehu June 8, 2015, 3:50 pm

sir I forgot my yahoo mail password need your help

Gursharn singh June 8, 2015, 3:58 pm

Sir, please help me. I forgot my yahoo password and the contact no. which is i attached with is stolen. So the verification code was sent to the contact no. Please help me to reopen my yahoo account. Thanx

Alex June 9, 2015, 4:07 pm

i forgot my password. plz help to get me back my yahoomail.

jeremy bommarito June 9, 2015, 6:43 pm

PLEASE READ AND HELP…i cant log in cause of my password. Know i dont recall changing it and ive used many other ways that they tell u to try but not succesfull. In my account i have a old phone number so that cant send me a tex and the email i have on my account is a email that is not mine and doesnt even look familer?! PLEASE HELP WITH A NUMBER THAT WORKS OR SOME KIND OF GUIDANCE!! TÀHNK U

Mary Ann Dumencil June 16, 2015, 1:43 pm

somebody hacked my acount in Facebook pls help me to recover my acount. thank you

Udeze angela July 3, 2015, 1:58 pm

Sir, I have been trying and now I am temporary blocked, sir please help me recover my honeymoon answer so that I can verify my NYSC registration, sir I your before is too late for me

edmund ofori July 4, 2015, 6:19 pm

I forget my yahoo mail password please help me….

Karen. Lovell July 16, 2015, 4:43 am

I have been trying for a week to recover yahoo email I don’t remember any of the questions or password please help

seemengkee July 28, 2015, 10:13 am

Today in the morning i submited to follow all the step which here teaching. How long i have to wait for it? I forgot my yahoo id and email password. I also forgot my facebook password. I need your help!!

Roger Orozco August 13, 2015, 12:28 am

I no longer have my old phone number and have forgotten my yahoo password…yahoo wants to send a message to my old number that I no longer have access to, this is my new email address, but I would like to access my yahoo email account also, my problem is my old phone number, how do I update my information with yahoo since I have forgotten my password ? Thank You for your time, I hope you can help me with this issue?

marie H Heyne August 20, 2015, 2:16 am

I wanted another yahoo account, when I created a new one the old one disappeared, I am going crazy trying to recover my old account.. PROBLEM, I have changed my contact phone number and don’t know how to change to new number, secondly, e-mail contact is no longer valid, No way to recover the account. PLEASE, someone contact me I need to hear a voice. Why can’t we speak to someone even a Chat. can anyone help????

marie H Heyne August 20, 2015, 3:51 am


negar August 27, 2015, 3:04 pm

i forgot my password an also security question.
please help me..

Chander Parkash August 31, 2015, 2:45 pm

ye email id band ho gayi hai isko open kari jaye

pradeep sharma September 2, 2015, 10:04 pm

i am forget every qustion &passward

jordan flores September 9, 2015, 5:33 am

hi sir/madam i recieve a email from yahoo. how long it gonna takes to reply me from my problem. its been 12 hours . i need it so badly thank you.

Neeli September 17, 2015, 9:05 pm

Hi sir/madam

I have forgotten my password also thre number which was a security question has been changed please help me, my alternate email address is not working either.


Zabi Khan September 23, 2015, 10:34 am

I have forgot my yahoo password

priyokumar September 25, 2015, 5:41 am

Long time back I forgot my yahoo I’d password help me to recover

OINAM PRIYOKUMAR SINGH September 25, 2015, 5:48 am

Sir my alternative mail id is Please help me to recover my yahoo id password and my id is

chandrashekar September 28, 2015, 3:00 pm


Winter October 12, 2015, 1:20 pm

I have deactivated my previous yahoo account ( now I need to activate that account again, hope you can help on this.
Thank you very much.

tihitina demisse October 12, 2015, 7:07 pm

forget password help

ala October 13, 2015, 3:40 am

i lost my password of my email

can you help me ?

nagaraju October 28, 2015, 11:25 pm

I have been using yahoo mail Id.few days ago to so far its not working. how can I recovery. please send us suggestion.

respectfully yours,

lucy November 6, 2015, 11:53 pm

I travelled to cairo now am back to kenya I don’t use that phone number again how can I change the number to recover my yahoo account didn’t have alternative email please help

lucy November 7, 2015, 10:05 pm

My yahoo mail can’t open asking for the phone number which is out of service need help to recover my email

tihitina demisse November 24, 2015, 6:36 pm

I forgot my Yahoo mobile email password

IKECHI JAMES November 25, 2015, 3:34 am

I forgot my yahoo mail password

francis ogochukwu December 13, 2015, 5:43 am

Pls sir I forget my Yahoo email password. I don’t know haw to recover it but I know the I d…the I d is ogo_biz67

Emmanuel Acquah December 22, 2015, 7:32 pm

My problem is about my verification code i forget.

chyangaba tamang January 1, 2016, 10:27 pm

pz help me know if forget problem ID
…….anil sagar, Facebook name
Email: tamangchyangaba

Yahoo Support Number January 19, 2016, 7:32 pm

Lots of thanks for sharing this important information.

Lucy January 24, 2016, 1:58 am

Thank you for this info. Been having so much trouble logging in to my yahoo mail. No feedback yet but am hopeful. Thanks again.

Marie Hicks January 26, 2016, 5:19 am

I cannot retrieve my temporary password it was sent to the email address i cannot access , please send me a new password to mariecreations1 hotmail,I will like to access my mhicks70 bellsouth emails.

Thank you
Marie Hicks

Mohd Abbas January 27, 2016, 4:58 pm

Dear Sir,
I Forget yahoo password, security answer and alternative email password.
plz help me my Id is mohdabbas1

Idayat February 10, 2016, 3:58 pm

I forgot my password, I can access it from Google but I need to link it to my other yahoo account but is not going through because I have forgotten the password to this account (oloriadenuga50) please help me out. Thanks.

Sarah February 12, 2016, 3:36 pm

I followed the steps and it worked. l have finally recovered my email account. Thank you do very much. God bless you

Kasei February 26, 2016, 3:47 pm

hi, did you see an email option when you followed the steps? cause in my case, there is no email option. 🙁

Arnel marcos February 24, 2016, 2:03 am

Pls activate that account i need it to me

Albert Macwan February 29, 2016, 2:13 pm

Hello sir. I forgot my yahoo id password and I lose y contact number. but I know security answer. but I didn’t open. please help me and contact me please

Kasei February 26, 2016, 3:46 pm

what if there is no email option like what is shown on the image which is the step 3.i already entered my email address and hit ok.

Navi Singh March 6, 2016, 7:38 am

My account has been hacked

Plz help me

Emeka Uwakwe March 6, 2016, 8:55 pm

I forgot my email address and does not know alternative email and phone number!

Olive March 15, 2016, 10:08 pm

On this I see you have my new mobile number that does have text facility, yet when I try, my old number comes up that does not have text facility. Please help as I have no way to get into my desktop. I have memory problems and have forgotten my password. I rang and was told I had to go premium, over £100.00 to be asked my security questions which I do know. Thank you.

Olive March 15, 2016, 10:23 pm

Please text me with reply, to my new mobile ending 49. I cannot get into my yahoo email, due to forgotten password.

Dominique March 18, 2016, 5:23 pm

Hello,i forgot my email password and security question, What is the name of your favorite Aunt, please help urgently. Thanks

Dominique March 18, 2016, 5:25 pm

You can sent me through My gmail address kibiwottd

leonard March 24, 2016, 3:54 pm


i cant open my account, it redirected to ” help us keep your account safe” but all the method are not working because all the contact numbers are already deactivated long time ago, even the alternate email has a problem like this, please help me to open may account

sheryl March 27, 2016, 6:45 pm

please help me to get my account back is been hacked and my password
and secret question has been changed i been trying in many ways to open i cant
i got very important documents has been saved in mail help me please

Mukhangina April 8, 2016, 4:45 am

Hi did they solve your problem?you have same situation With my freind

sheryl March 27, 2016, 6:47 pm

you can contact me in my gmail account amanrazvi59

Mukhangina April 8, 2016, 4:43 am

Somebody hacked my freind yahoo account the hacker change the number and put an alternative email for his account,what do you think we can do to recover his account?

Mukhangina April 8, 2016, 4:43 am

Pls email me for answers thanks

stefan April 10, 2016, 3:55 pm

when i click on change password instead of having the mail option i got something else : “yahoo id/blank space/then submit. if i enter my email there and click submit, i have to use password helper,and that is no good for me,since i don’t remember any info. what should i do now?

Gregory Allen Stripling May 3, 2016, 1:10 am

I am not able to get into my Yahoo account I’m having trouble with my password or something I don’t know what it is I need to reset everything how do I go about doing this

Gregory Allen Stripling May 3, 2016, 1:13 am

I need help to recover my email I am not able to get into my account please call me 251-504-4637

NAKISHA BOYKINS May 4, 2016, 10:47 pm

Help recover my password. New phone and number

Olalekan Onisuru May 14, 2016, 3:36 am

Hi,Please I forgot my password and also do not have access to my alternate email address and the phone number used to open it. I have explore your help center and still could not get through,please help me. It’s important I get access ASAP

madha isa May 21, 2016, 8:56 pm

sir..please help me to get my pasword and my id again…coz i cannot access..
i hope u can help me

rameshpatel May 24, 2016, 8:45 pm

missing password

aliyu July 17, 2017, 2:10 pm

I can’t remember my password.

ani May 26, 2016, 9:01 am

hey please message me on my google account to help me to get into my yahoo account please mine is princessmalik73 please

mike June 7, 2016, 11:13 pm

i dont have the same phone number but i remember it. i cant get in because it says i havent logged in inawhile so it tried to send the code to my old number, but i dont have that number anymore. so alternative is send the code to my email. well i can get in so stupid loop around and now im screwed…

Ahmed June 9, 2016, 1:56 am

Don’t panic instead using phone number just use alternative email to recover your password. Don’t try too many times Yahoo mail block you from signing into you account.

mike June 7, 2016, 11:14 pm

i know my email name and password. just stuck in the loop

Rafi June 10, 2016, 2:56 pm

I forgot my password how I can get back

Md Abu Ali Mortuza June 23, 2016, 4:22 pm

I forgot my yahoo emails password and alternatives email password.
Given mobile number is closed permanently because of not using for more than a year.
Please help to recover my email

diana denny June 26, 2016, 8:00 pm

i am not able to acess my e mail

irfanarshad June 30, 2016, 9:41 pm

plz help me
My yahoo mail can’t open asking for the phone number which is out of service need help to recover my email

irfanarshad June 30, 2016, 9:43 pm

plz help mesir..please help me to get my pasword and my id again…coz i cannot access..
i hope u can help me

Nick onsted July 2, 2016, 2:24 pm

My yahoo email is onsted2222
I no longer have the cell phone number associated with the account how do I verify the new device wit hour having access to that number

jamal July 7, 2016, 7:27 pm

Intrest me

Lali July 16, 2016, 11:27 am

Hi, this yahoo feature to retrieve password seems to no longer be available. It just directs me to sign in helper where the option for security question is no longer available. Thanks,

maryanne August 3, 2016, 7:45 am

I answered a reply on my desktop to download windows 10 about a month ago, maybe longer, and when my computer restarted itself, it asked for my yahoo password, which I couldn’t remember the account was set up like 20 years ago!!, I also can’t remember the security question… So what do I do… Please help….
Maryanne Harris –

alex August 18, 2016, 1:53 am

aleximprovment is the the mail that I am trying to recover . Don’t know any security Questions …

nicky September 5, 2016, 9:17 am

I’m having a problem with the Recommended Helper. It doesn’t show like this. It only says “community”. And it won’t lead me to the form I have to fill out. Please help.

Soneca Jones September 8, 2016, 7:43 pm

I am using a mobile phone to login on to my email address please can you help me to change my password to email address here is email Sonecajones ymail

SJ December 15, 2016, 3:41 pm

it says your email is linked to V********* do you know what that is?

Johan September 17, 2016, 11:06 pm

Hi i only have my email address i don’t have the same number or nothing from it how can i recover my emails

Tanvir September 24, 2016, 3:22 am

sir forget my mail passport pls help me sir need my yahoo id
contact tanvirtkr1 gmail

Azizul hassan September 29, 2016, 1:24 am

some one used my yahoo email account, recovery email addresses and mobile numbers not work.
My yahoo mail and Facebook ID : suman_hassan2000

Candy hay October 1, 2016, 1:32 pm

Hey there hoping you can help me! I haven’t accessed my yahoo in some time. My Facebook was linked to my yahoo I had deactivated my account about a year or two ago when I did I just so happened to change my password and forgot it just ad fast as I changed it. My husband has past away and our whole relationship which would be my childhood till here recently is allvour pictures memories moments our kids etc. Just wounding if there way anyway to help get back into account. Thank you kindly. Candace

Letty Roy October 3, 2016, 7:41 am

Been trying since August to get into Yahoo acct. Using my correct password, but Yahoo says it
is not correct. Lost all my emails, and for a while in Sept. I was getting them in my Iphone,
but that ended. Important messages never got to me, so I have a ton of extra charges due to
not getting messages. Is there help. If not it is best Yahoo tell us so we don’t continue to waste our
time watching for “Account Keys”, which are not coming. I’ve sent in probably over 100+ requests, and
it would be good to get a response sent to my Iphone with a “Account Key”

Umer October 8, 2016, 3:23 am

Hello sir i forgot my yahoo id pasword and every thing which can help me to recover my id please help me.( umer_javaid2004 yahoo ) its my id sir i want to recover

Sushma October 9, 2016, 9:49 am

I forgot my password for yahoo id sbhandari8 yahoo. Please send link to reset password in anjusushma8 gmail.
I do not remember anything else

Sushma Bhandari

Chris Lopez October 14, 2016, 8:00 pm

I have been trying to access my email since 7am this morning. I am having no luck, nor any way to contact Yahoo in regards to my forgotten password. This is rather frustrating considering the fact that my Xbox account is linked to my old cell phonen number and my yahoo email address.

Does anyone know how I can get a hold of Yahoo in order to update my information?


Priscilla October 14, 2016, 9:29 pm

I will sincerely appreciate if you can help out. My yahoo email was set up on my phone some years back. So over time, I forgot my password. I was accidentally logged out of the email on my phone and could not reset my password. I do not use the phone anymore and I do not have a recovery email or recovery phone number. Please assist.

Angie Birdsall November 9, 2016, 10:45 pm

This advice is all “great” until you get to the part where there is Yahoo email contact info. There isn’t. It goes straight to helper which isn’t working!!!!

Anifowoshe olawale j November 22, 2016, 10:14 pm

I forgot my yahoo mail password ,so I wish to change it.

Abraham Bangura January 16, 2017, 2:49 pm

I forgot my yahoo mail password and I can’t remember my recovery mail password and phone number.

Please help

Notify me via e-mail below…..


vhong January 18, 2017, 2:40 pm

please I need my yahoomail account.. coz I need that account coz I have many important files and game account in that account… this is my account manny2mellie please

Paige February 3, 2017, 9:55 am

I am sick of trying to get ahold of yahoo because I need to get into my email. The access ways to restart your password I know the information that needs to be given but can’t get any further because the email address that was my security email is closed down and my phone number is no longer my phone number anymore.. HELP ME!!!

jr February 9, 2017, 1:04 pm

I forgot my yahoo mail password and I can’t remember my recovery mail password and phone number.

Please help

Notify me via e-mail below…..

Habiba Ali February 11, 2017, 2:34 am


I have been loyal to yahoo for 15 years and my current account habiba.ali76 of 10 years has been hacked and I can’t gain access. This is stressing me so much and can’t stop crying. Please, I need access ASAP. I have tried all the options to get access but it’s not working. I have tried contact yahoo care on Twitter but I’m being ignored. Please please help me.

Kind regards

eric February 12, 2017, 12:50 pm

please help. i know my email ID password and mobile number. as of now i’m in the other country.. so i cant receive a text message, how i can sign in?

sidney johnson February 21, 2017, 7:33 pm

I have been looked out of my account please help me recover this account password does not work nor does the cell number I can be reached at either or the emails above

andrew February 27, 2017, 11:04 pm

I have got a new phone number and I cannot remember my password and when I try to recover it, they always want me to have it sent to my old phone number which I do not have access to. Old 817-932-2155 New 817-296-5431

Len February 28, 2017, 12:18 pm

I have been trying all day to get into my yahoo email. I don’t know what is wrong, but I am very frustrated , no number to call and no one to help.

Please help me to recover my password. I know that I am putting in the right one, but, it wont except it. Its as if someone has changed it.

TrickyWays March 1, 2017, 4:14 pm

If you know you are typing correct password then wait for few hours and then try again. You account might be locked for security purpose when someone was trying to enter the wrong password again and again. on the safe side try to log in again after 12-24 hours.

Andy walker March 4, 2017, 9:35 am

I cant remember my password. I dont have access to any of my account recovery emails or phone numbers. My other email is andyw9830 gmail.

yeenah March 8, 2017, 5:03 pm

please help me recover my account, i forgot my password and security question.thanks

justice March 13, 2017, 10:51 pm

please i have forgotten my password and dont have access to my phone or recover email

Sani Bello Ibrahim March 16, 2017, 2:21 pm

Please help me, I know my password and Yahoo ID, but I can’t sign in to my Yahoo account. It always saying my password is not correct and I can’t remember my security questions. Please help

husna April 3, 2017, 10:18 pm

dear team please help me with my password my recovery phone number has been changed so i am unable to recieve the otp please its very important for me thank you.

husna April 3, 2017, 10:19 pm

please assist me on my gmail it is husna3873

sona moni April 9, 2017, 1:08 pm

I have lost my yahoo password, question, all now I need my passward. how . help pls

Lorisvet April 11, 2017, 1:16 am

The STEP 3 DOESNT SHOW UP ON THE Yahoo Page. It just tells me to sign in. Which i dont remember my password. Pls HELP.

shahrian May 2, 2017, 1:28 pm

Dear Sir,
I am facing problem logging in my yahoo as it was not used for months. they are asking send a code to my backup email which also yahoo account. my backup yahoo account is also unused for months and i am unable to open that. so how can i overcome this problem.

Kat May 13, 2017, 5:48 am

please help! My husband passed away a few years ago and there’s some stuff in his email that I’d like to print out.. Old conversations, pictures, etc… he never told me the password and didn’t write it down either.. I have his email address I just don’t have access too it. Please help me!

Charilus May 25, 2017, 3:18 am

problem with password send me a new password

John May 28, 2017, 11:46 pm

Everything the same loop!! Help= 0. yahoo is suc. I know my account and password but he wants to send me a reset code to another mail,that’s not mine !!! They can not fix it !!! FO Yahoo !!!!

Cynthia campos May 31, 2017, 1:53 pm

I can’t remember my password but I do know all alternative questions but have no access to any of them anymore . Help please

Elisabella June 10, 2017, 2:53 am

Please help i have forgotten my password and when i hit forgot password it takes me to input my old cell phone number.

Elisabella June 10, 2017, 3:24 am

I have access to my email through my tablet. I can only receive emails

Ahmed June 19, 2017, 6:48 pm

You can use alternate email or secret questions to reset your password. Yahoo can send you password reset link to on file alternate email or answer secret question correctly to change you password.

Jennifer June 24, 2017, 8:50 am

Hello I’m using a back up account at the moment but recently I have no idea why but my yahoo account has logged me out and now I cannot get into it! I have the account key security, and the recovery phone number is an old number, I never changed it… But this email is a very important email!!! Work related as well!!! Please help me be able to get into my email! Is there a way to bypass the account key??? Please help!!! Account issues: jenniferseiders ymail

Olaoye July 24, 2017, 12:32 am

Pls i change my passport from su* to olas* and it accept it, but when i try to logged in it couldn’t accept it again.
pls help me out.

TrickyWays August 1, 2017, 7:59 pm

You might have turned CAPS lock ON while you were changing your password. Try the new password with ALL CAPS, this might work for you.

Gideon Ndubuisi August 1, 2017, 1:32 pm

I lost my phone number and Yahoo mail password then how do I get it back

keith lowe August 4, 2017, 12:29 pm

cannot use my yahoo account with new phone, cannot change account settings, cant access account.
all my security stuff as changed, alternate email, phone number running around in circles.
come on make it easier for people.

donald August 14, 2017, 5:05 pm

I lost my phone and I can’t log in to my yahoo account because they need to send a code to my number but I lost it, what to do to log in to my account without using mobile number? please help

Lea Mari Pausanos August 17, 2017, 11:22 am

someone is hacking my yahoo account. i cant log in no security question etc. please help me

Lea Mari Pausanos August 17, 2017, 11:24 am

my yahoo account was hacked. i cant log in anymore. no security questions no alternative email etc etc etc. please help me please please please please please

Lea Mari Pausanos August 17, 2017, 11:28 am

Also my Facebook account was hacked. no numbers no security questions etc etc etc etc, my fb account is link to yahoo and my yahoo also was hacked. please help what to do. this is my yahoo leamari.pausanos i cant open

meghan August 22, 2017, 8:12 pm

someone had gotten in to my Babyjay55016 and now i cant access anything. I need to some how get into it please help

sifat ah September 2, 2017, 4:54 am

I have forgotten my yahoo id,s password please help me

ali September 6, 2017, 12:59 pm

i lost my phone i cannot access to my yahoo account i forget the password

Dan Kyrie September 28, 2017, 4:27 pm

Please help me to how to add a recovery account or number of this yahoomail(erikalarcon19),thank you

Deanthony smith October 11, 2017, 12:16 am

Hello, I have recently tried to recover my password, but every time I go to the password recovery page. I have met the message that states “Something isn’t working right. Give it some time and try again. (Error code:652314)” . I have been trying this for years. Please help.

muhammedismail March 2, 2018, 10:29 am

Pls i forget my password and im not using the contact again so i can’t access the account u can send the password

Reta Warren July 21, 2018, 8:37 pm

i am blocked out of my yahoo email. I can not get pass the verification step because the phone number that i used at that time is gone. I am using gmail at the moment and therefore they are using the yahoo mail as the recovery account. how do i get in the yahoo mail to change that phone number?

tipu November 9, 2018, 1:30 am

same problem

nancy jackson July 3, 2019, 6:27 am

i have this email for at lest 10 years are more i cant get in to it because i have a different phone number i cant change it to get my account its not right for at least 3 years please help i have email contacts i cant remember my email now is gmail jojooy526 it use to work just fine

Saffendi Tarigan September 12, 2019, 6:23 pm

Hi yahoo,tolong bantu kirim kata sandi
saya dan no telp yang didaftarkan di nomor akun yahoo sudah tidak aktif lagi.
Apa yang mesti saya lakukan?

TrickyWays September 15, 2019, 12:41 am

This isn’t the official help for Yahoo, We are here to just guide you how to recover password or contact yahoo to recover your password. October 24, 2019, 8:20 am

I forgot my password got a new one and remembered my old i want to use the old one how do i do that on yahoo mail

Allen Bothwell October 27, 2019, 2:24 am

I can’t remember my password and my wife has a gmail account so I can verify it’s me it’s DarlineBothwell07

Leave a Comment

Join Our Subscribers

Receive the latest how-to guides, news, and updates from our team.

You have Successfully Subscribed!