How to Fix res://aaResources.dll/104 Error on Internet Explorer Windows

A few days back I have a weird experience on my computer, when I open Internet Explorer I saw a different page with the message “Can’t reach this page” and browser suggested to try few things to solve the problem. I saw a suspicious URL in the address bar: “res://aaResources.dll/104”. Normal websites addresses start with HTTP or HTTPS and this URL starting with res and seem to execute DLL file that caught my attention. After that I did a little bit research on it and found the I am not alone there a lot of peoples having this problem.res://aaResources.dll/104 Error on Internet Explorer Windows

When I was getting this message my Windows 10 updated to Creators Update. Different people reported that they start receiving this message after updating Windows. When they open Internet Explorer 11 an URL “res://aaResources.dll/104” automatically appears and keep reappearing.

Before getting into the solution of this problem let’s discuss a little bit about the reason for this error message. Is it spam, malware, virus or something else? Is it dangerous for the computer?

What is aaResources.dll

Most Windows users start getting this message late 2016 those who using Internet Explorer 11. What I found, this isn’t a spam, malware, virus or anything dangerous for your PC. Some users tried to undo this by uninstalling the update but couldn’t find the solution. The reason behind the error “Can’t reach this page” or “Page can’t be displayed. Make sure the web address res://aaResources.dll/104 is correct” pop-up” is an Amazon Assistant plugin that you have installed. You might not installed this plugin by yourself, sometimes it automatically installed with another software. So, let’s see how to fix this problem by uninstalling this plugin completely.


Fix res://aaResources.dll/104 Error on Internet Explorer

You can fix this problem by uninstalling the plugin, just follow the simple steps given below to do that.

Removing from Windows programs and features:

Windows 10

  • Press Windows+R keys from the keyboard, type Control in the text box and hit enter to option Windows Control Panel.
  • In the Control Panel windows select “Uninstall a program” option under Program section as shown in the screenshot.
    control panel programs
  • Now, from the list of all installed programs, find Amazon Assistant, right-click on it and select change.
    remove amazon assistant
  • Follow the onscreen instructions to remove this plugin.

Windows 7 or 8:

  • This first step is different according to windows version, Windows 7: Click on Start button and then click Control Panel option in the Start menu. Windows 8: Right-click in the left-bottom corner of the screen and then select “Control Panel” option.
  • See for one of the following options “Programs and Features” or “Uninstall a program” and click on it.
  • On the next window, you will see a list of installed programs on your computer. Double-click Amazon Assistant and uninstall it. You might need to close your browser to complete the removing process.

I hope after uninstalling this plugin you will not see the error in Internet Explorer browser with this URL res://aaResources.dll/104. Did this guide work for you? If yes then please share your Windows version and little more details about your experience, Thanks.

2 comments… add one
Lea Kennedy April 27, 2017, 6:52 pm

Windows 7. Followed above instructions and worked. Thank you

lana May 26, 2017, 9:45 pm

Great! Fixed it! Thank god.

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